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Faq

Frequently Asked Questions


Drop us an email if you couldn't find an answer to your question in the following list.

What is BilahPro™?

BilahPro™ is Online Label Imposition System designed to fill the gap between prepress and finishing.

Cutting/Plotter Device support

BilahPro™ support SummaCut series, Summa S Class 2™ series , F-Mark / I-Mark, Graphtec. Other machine will be added upon request.

What payment services do you support?

We accept major Malaysia Internet Banking (FPX), includes Maybank2u, CIMB Clicks, KFH Online, RHB Now, Hong Leong Connect, Bank Islam, PBe Online Banking, BSN, Bank Muamalat, iRakyat, United Overseas Bank, HSBC Bank, Standard Chartered, AM Bank, Affin Bank, Alliance Bank.

Can I use mobile device?

Yes. BilahPro™ support desktops, tablet and mobile devices. You only need a good Internet connection dan browser to use our system.

Can I cancel my subscription?

You can cancel your subscription at any time. Cancelling your plan comes into effect the following month.

Can I get refund?

Unfortunately, not at this time! Please try our free plan for a while to make sure BilahPro™ is what you want.

What if I want to change plans?

It's quick and easy to switch between our different pricing plans from your dashboard.

How long are your contracts?

You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.

Other questions?

We're always available at [email protected]il.com